COMPANY OVERVIEW

We are a specialist automotive research & consulting company. Founded originally as Harbour Wade Brown, we have been supplying solution-oriented services to our clients for 16 years.

Our main focus is car distribution. This covers a wide range of activities downstream from the factory to the dealer and to the customer. These include:

ØNew vehicle order & supply systems … including ‘Build to Order’ optimisations
ØFranchise & dealer network strategies … including European Block Exemption
ØDealer performance improvement 
ØCustomer satisfaction & retention
Ø After-sales strategies
ØAftermarket parts supply chain optimisation
ØUsed car retailing
ØIndependent, non-franchised sales & servicing sector

Typically, we carry out customised projects for individual clients, large or small. Our international client list includes:
Ø Car manufacturers & distributors
Ø Dealers & dealer groups
Ø Finance & leasing companies
Ø Government, industry associations
Ø Suppliers & service companies

We also publish original research reports, such as the annual ‘GMAP European Car Distribution Handbook’. Short briefing papers on a variety of topics are available for downloading on this web site.