COMPANY OVERVIEW

We are a specialist automotive research & consulting company. Founded originally as Harbour Wade Brown, we have been supplying solution-oriented services to our clients for 20 years.

Our main focus is car distribution. This covers a wide range of activities downstream from the factory to the dealer and to the customer. These include:

> New vehicle order & supply systems … including ‘Build to Order’ optimisations
> Franchise & dealer network strategies … including European Block Exemption
> Dealer performance improvement
> Customer satisfaction & retention
> After-sales strategies
> Aftermarket parts supply chain optimisation
> Used car retailing
> Independent, non-franchised sales & servicing sector

Typically, we carry out customised projects for individual clients, large or small.

Our international client list includes:
> Car manufacturers & distributors
> Dealers & dealer groups
> Finance & leasing companies
> Government, industry associations
> Suppliers & service companies

Short briefing papers on a variety of topics are available for downloading on this web site - click here. We also publish original research reports, such as the annual ‘European Car Distribution Handbook’. Further details are available here